Last Updated: April 2025
Welcome to the Vexa Media website. These Terms and Conditions ("Terms") govern your use of our website (vexamedia.co.za) and the digital marketing services provided by Vexa Media (Pty) Ltd ("Vexa Media", "we", "us", or "our"). By accessing our website or using our services, you agree to be bound by these Terms.
1. Services
Vexa Media provides digital marketing services including, but not limited to, social media management, search engine optimization (SEO), Google advertising, content marketing, and logo and brand design. The specific scope of services will be defined in individual service agreements or proposals provided to each client.
2. Use of Website
You may use our website for lawful purposes only. You agree not to:
- Use the website in any way that violates applicable local, national, or international law
- Transmit any unsolicited advertising or promotional material
- Attempt to gain unauthorised access to any part of the website
- Use automated tools to scrape or extract content from the website
- Introduce viruses, malware, or other harmful technology
3. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Vexa Media or its content suppliers and is protected by South African and international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.
4. Client Obligations
Clients engaging our services agree to:
- Provide accurate and complete information as requested
- Provide timely feedback and approvals to avoid delays
- Ensure all content and materials provided to us do not infringe third-party rights
- Pay invoices within the agreed payment terms
5. Payment Terms
Payment terms will be specified in individual service agreements. Unless otherwise agreed, invoices are due within 14 days of issue. Late payments may incur interest at 2% per month on the outstanding balance. We reserve the right to suspend services for overdue accounts.
6. Limitation of Liability
While we strive to deliver the best possible results, digital marketing outcomes depend on many factors beyond our control, including market conditions, competition, and platform algorithm changes. We do not guarantee specific results such as search rankings, traffic volumes, or conversion rates. Our liability is limited to the fees paid for the specific services in question.
7. Confidentiality
Both parties agree to keep confidential any proprietary information shared during the course of the business relationship. This includes business strategies, customer data, marketing plans, and financial information. This obligation survives the termination of any service agreement.
8. Termination
Either party may terminate a service agreement with 30 days written notice. Upon termination, the client is responsible for payment of all services rendered up to the termination date. Any pre-paid amounts for undelivered services will be refunded on a pro-rata basis.
9. Disclaimer
The information on this website is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
10. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms or your use of our website or services will be subject to the jurisdiction of the courts of the Free State Province, South Africa.
11. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after changes constitutes acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
- Email: hello@vexamedia.co.za
- Phone: +27 83 537 5899
- Address: Bloemfontein, Free State, South Africa